Medical
SMC was contracted by BTB Healthcare for a patient flow program. They have multiple locations
in the Washington DC metro area providing physical and mental health services. Our project included
advance system analyses to increase qualified new patient business while engendering a comprehensive
support component for retention of current patients.
We were instrumental in BTB being able to secure lucrative contracts with senior residential
facilities in need of medical services for their residents. Our efforts to broker such contracts
allowed us to be a key player in bringing medical services to those in need.
Key Responsibilities
* Managed and oversaw the above referenced project for BTB Healthcare practice.
* Coordinated and updated all patient profiles in Kareo CRM.
* Created data science and programming initiatives to elicit new patients.
* Acted as a liaison for BTB Healthcare and interested parties to acquire services.