Moving Industry
Smalls Management Consulting provided and implemented sales management strategies for the
residential department of a local moving company within the Washington DC metro area. This entailed
meeting and exceeding requisite goals for the purpose of driving profit. Our initiative included
creating sales solutions, conversion metrics, and assessing customer
target areas to increase market share.
Key Responsibilities
* Managed all Marketing platforms to gauge customer feedback.
* Scheduling all moving contracts for residential division.
* Coordinated and executed templates for different residential moving scenarios.
* Managing email campaigns for customer inquiry and response.
* Created and implemented projection forecast for daily, weekly, quarterly, and annual goals.
* Managed budget as well as conducted analysis of cost-effective monetary strategies.
* Managed seasonal hiring of qualified movers and administrative personnel.